Contact Us

Customer Care

As a service commitment, hexclad provides customer support for product questions, orders, delivery, returns, exchanges, payments, and privacy requests. As part of this policy, our published customer-service schedule is Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles).

Support Channels

Consistent with these terms, customers can write to Support@hexclcst.shop or telephone (458) 767-6667. For eligible requests, written correspondence may be directed to 13225 SW 2nd St, Beaverton, Oregon 97005, United States.

Order Changes and Returns

As a service commitment, order-related messages should include the order number and relevant details for faster review. Under this standard, contact us before shipment for a cancellation request, while shipped orders follow the Refund Policy.

Customer Contact Details

Business name: hexclad
Brand/store name: hexclad
Phone: (458) 767-6667
Physical and return address: 13225 SW 2nd St, Beaverton, Oregon 97005, United States
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles)
Email: Support@hexclcst.shop